Growing competition between airlines makes them
customer-centered organizations. Such a strategy
requires a reliable IT technology that powers
airline CRM initiatives and secures its
competitiveness in the
Modern airports are becoming more similar to city districts
with a broad offer of services and shopping malls
than just the middleman between airlines
and passengers.In result, airport
is a must.
Governments all over the world invest billions of
dollars in rail tracks to reduce the environmental
footprint of transportation. Regional lines are
being revitalised.Construction of hi-speed
railways continues on five continents.
The new aim is to attract hi-yield
The hospitality industry, positioned somewhere in the
middle of the delivery chain in the travel process,
cooperates with the competing groups of
airlines and car rentals. Having that it
is in-between all the time, it should
secure its own business despite
the diversified partners.
Although in some cases road transport remains unrivaled,
booking convenience and marketing campaigns battle
between global and regional car rental chains. It is
high time to plug road transport into CRM.
The third Airline Information Networking Cocktail with Comarch titled SoLoMo: Engaging Travellers with Social, Local & Mobile will take place on Thursday, June 13th, 2013 at Hyatt Coral Gables in Miami, FL.Read more →
Improving knowledge concerning your business and clients, and their behavior, is a challenge that every organization must face. However, workers lose about 25% of their time searching for data and other information they require. Not having access to curreRead more →
Loyalty programs launched by airports allow users to gather valuable data that would otherwise not be available to airport managers. The gathered information can be later cleaned, analyzed and used in reports presented to airlines and Airport City tenantsRead more →